We focus on customer needs because satisfied and loyal customers are the future of your business.

WHAT WE DO

We create customer-centric products & services with innovative approaches. We design and test new business concepts that respond to future needs. We encourage changes and productivity.

APPROACH
networking

The user-centred products & services are key to competitive advantage.  We organize crowdsourced events (hackathons and makeathons) where potential users engage in co-creation of products & services with companies. Crowd helps you innovate and adds value to your business in various ways, from new product features to exploring new market opportunities.

How we do it:

  • Crowdsourcing, open innovation
  • Design Thinking – the user-centered approach that is useful in tackling complex problems by understanding human needs.
growth (1)

Collaboration with ambitious companies to grow better and faster. The simple definition of business development summarizes the ideas, initiatives and activities aimed towards making business better. Therefore, we create effective business development strategies that maximize profits, generate long- term growth, boost market expansion, new client acquisition, etc.

How we do it:

  • Key opportunity identification
  • Real market testing (B2B and/ or B2C)
  • Sales funnel creation
  • Determining the pricing strategy
  • Lead generation.
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Implementing a suitable growth strategy is a necessity for the business’ success in the long run.
We implement customized growth strategies in order to maintain or develop your company’s sustainable growth. Depending on your company’s needs and growth goals, we create and deliver innovative strategies that will work specifically for you.

How we do it:

  • Product development strategy,
  • Market development strategy,
  • Market penetration strategy,
  • Diversification.
presentation (1)

GTM influences all functions in an organization, with the goal of preparing the entire company for market success. A good go-to-market strategy is only effective if it starts with the question: What are we building/ creating and for whom? Having in mind your users & customers’ needs as a starting point, we set the framework for the ideal GTM strategy for your business.

How we do it:

  • Conducting market research and definition of target market/ target personas,
  • Product positioning,
  • Creating and executing the pre-launch and launch marketing strategy,
  • Services with optimized launching strategy,
  • Omnichannel marketing.
innovation

Developing new and innovative solutions together with ambitious companies that will provide creative and effective results.
Digital innovation is a powerful concept that provides companies to engage new customers & users in a contemporary way, radically change business performance through digital transformation, and encourage to invent new products & services.

How we do it:

  • Define customer needs with the user-centric approach
  • Built long-term relationships
  • Test business viability and feasibility
  • Create a customer-driven breakthrough innovation.
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Cooperate with companies to achieve their preferred business outcome: adding value to the business and reduce friction, or stand out as unique and increasing customer conversions.
Conversion rate optimization is one of the contemporary marketing strategies that improve website performance. This allows better marketing communication in order to level-up the numbers of conversions for your business.

How we do it:

  • Increasing digital presence
  • Converting traffic into customers
  • Building new and improved design language that differentiates the client from competition
  • Designing new visual language that will communicate the unique value proposition to customers
  • Multi-channel digital approach for gaining new users and re-engaging existing users
  • Expand the reach of potential customers
  • Improve conversion, retention and average customer spend.
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